Healthcare Customer Support in Colombia, Remote

🔎 Why Pharmbills?

Looking for stability, a great team, and an opportunity to make a real impact? At Pharmbills, we connect professionals with top U.S. healthcare companies, making sure patients, providers, and insurance companies communicate clearly and get things sorted quickly.

We’re a fast-growing international team of over 1,000 team members across 7 countries, and we do things differently—we focus on people, not just numbers. Here, your voice matters, and your ability to listen, solve problems, and provide clear answers makes a real impact every day.

🎯 What’s This Opportunity About?

As a Healthcare Customer Support Agent, you’ll help patients and healthcare organizations sort out payment-related questions, fix issues, and make sure everything runs smoothly. If you’re a great communicator who likes solving problems and helping people, this is for you!

💡 Be the voice that helps people by making sure they get the right answers and support when they need it.

🔥 What’s in It for You?

✅ A stable, long-term cooperation opportunity with room to grow.

✅ An opportunity to make a difference – your communication keeps healthcare services running.

✅ Professional training & support to help you succeed.

✅ A team that actually supports you – no micromanagement, just real collaboration.

✅ A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

👤 What You’ll Be Doing:

✔️ Talking to patients, healthcare providers, and insurance companies to sort out payment-related issues.

✔️ Making sure all sides get the right info and payments go through properly.

✔️ Keeping clear, organized records of all interactions.

✔️ Suggesting ways to improve payment processes and make things run smoother.

✔️ Providing top-level support and helping people resolve problems.

📚 What You Bring to the Table:

✅ Strong English skills (B2+ level) – you can explain things clearly and professionally.

✅ Experience in customer support, healthcare, or insurance is a plus.

✅ Great multitasking skills – you can handle multiple conversations at once.

✅ A natural problem-solver – you don’t just listen, you find solutions.

✅ Friendly and professional communication – you know how to keep things clear and helpful.

✅ Balance independence and collaboration with the team.

🤍 Why You’ll Love It Here:

✨ A friendly, supportive team that values what you do.

✨ A growing company with real opportunities to develop professionally.

✨ A chance to cooperate with top professionals in the U.S. healthcare industry.

✨ An opportunity to make a real impact in the healthcare industry.

At Pharmbills, you’re not just answering calls—you’re helping people, solving real problems, and making things easier for everyone.

📩 Ready to be the voice that helps people? Let’s talk! 🚀

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