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💡 Details That Keep Communities Thriving
📍 Location: Republic of Georgia, remote
🔎 Why Pharmbills?
At Pharmbills, precision and people go hand in hand. While many know us for supporting U.S. healthcare operations, our impact goes far beyond numbers. We help organizations stay efficient, responsive, and connected — whether through streamlined operations or meaningful human interactions.
With 1,200+ professionals across 7 countries, we believe strong processes and clear communication are the foundation of long-term success. This role sits right at that intersection.
🎯 What’s This Opportunity About?
As a Department Assistant, you’ll play a dual role that supports operational accuracy while strengthening tenant relationships. This position balances structured back-office execution with proactive outbound communication, helping ensure smooth internal processes and positive resident experiences.
The focus is approximately:
60% Tenant Relations & Outbound Communication
40% Back-Office Administration (HR & Marketing support)
🔥 What’s in It for You?
✅ Long-term collaboration with stability and growth potential
✅ Clear processes, templates, and checklists to support success
✅ A balanced role combining structured administrative tasks with people-focused communication
✅ Exposure to HR, Marketing, and tenant-facing operations
✅ A supportive, international team that values accuracy, consistency, and accountability
👤 What You’ll Be Doing:
HR Operations Support
✔️ Executing onboarding and offboarding processes
✔️ Setting up and deactivating system access and logins
✔️ Entering and maintaining employee data and documentation
✔️ Following predefined checklists and email templates precisely
✔️ Supporting ad-hoc administrative projects, including spreadsheet-based tasks
Marketing Operations Support
✔️ Updating rates and unit information across multiple marketing platforms
✔️ Running daily checks for lead accuracy and compliance
✔️ Monitoring aged leads and following up with property managers or leasing teams
✔️ Executing daily marketing checklists consistently
✔️ Ensuring data accuracy across all platforms
Tenant Relations & Retention
✔️ Making outbound calls and sending emails to tenants to gather feedback
✔️ Initiating conversations around upcoming lease expirations
✔️ Identifying renewal intentions and potential concerns
✔️ Compiling tenant feedback into clear reports for Property Managers
✔️ Acting as a professional, empathetic point of contact to strengthen resident sentiment
📚 What You Bring to the Table:
✅ Strong attention to detail and organizational skills
✅ Ability to follow established processes and checklists exactly
✅ Comfort with high-volume data entry and record maintenance
✅ Exceptional verbal communication skills (English B2 and higher)
✅ Confidence with frequent outbound calls and tenant interactions
✅ Clear, proactive communication with internal teams and supervisors
✅ Basic proficiency with office tools and spreadsheets
✅ 1–2 years of relevant experience is a plus, but not required
🤍 Why You’ll Enjoy This Role:
✨ A structured yet people-focused position
✨ Clear expectations and well-defined processes
✨ Meaningful interaction that directly impacts tenant satisfaction
✨ An international environment where reliability and communication matter
📩 Ready to support smooth operations and positive tenant experiences? Join Pharmbills and be part of a team where details truly make a difference. 🚀
